Does this sound familiar?
A young man you’ve never spoken to before calls you at work.
The BusinessVoice Blog
Are too many of the callers you’re placing on hold hanging up before your CSRs can serve them? If so, you may be losing immediate revenue and, even worse, potential long-term customers.
On November 15, 2017, Christie’s Auction House helped write another chapter in the ongoing story of a painting known as Salvator Mundi, or “Savior of the World.”
In early August 2017, FOX announced it would begin experimenting with six-second TV spots.
If you have something to say about the overall customer experience your company provides or, more specifically, the caller experience, take a look at the video in the bottom right corner.
I worked in radio for about a dozen years. During that time I was often frustrated by how little care went into creating commercials.
I admit it: whenever I hear a certain On Hold Marketing production, I get a little choked up.
One of the most overlooked marketing opportunities is the chance to connect with callers on hold.
