Given the time and money your company spends on urging people to pick up the phone, it’s in your best interest to make sure all calls are handled with care. If they’re not, much of your work as a marketer could be wasted.
The BusinessVoice Blog
While your telephone connects you to customers, it also keeps you separated.
When people watch TV or listen to radio, they expect the programming to be interrupted by commercials now and then. That’s the price we pay for “free” programming.
People like people who can laugh at themselves.
The average American’s attention span: 8 seconds.
That doesn’t leave a lot of time to make a memorable impression.
Have you heard of Gerald Daugherty?
If not, you may be the only one who’s out of the loop.
I managed to get on a list.
I’ve been receiving a lot of unsolicited phone calls at the office lately from people trying to sell me software and services.
I love to tip well – 35 or 40%, or maybe ten bucks on a $12 lunch.
And I love writing cards to business owners to tell them about the tremendous experience their employees provided. In fact, I did that today. Twice.
