Are you considering adding Interactive Voice Response (IVR) capabilities to your call center or business telephone system? Or maybe you’re already using IVR technology, but you’ve not enjoyed the results you were hoping for.
The BusinessVoice Blog
We’ve been writing and recording Humor On Hold™ since the early 1990s. Yet, people are still so often surprised by it. “You can do that?” is a common response when we tell them about it.
Even in this Internet age, 40% of customers pick up the phone first when they want to resolve an issue with a company.
Do you write the content for your company’s On Hold Marketing?
Great experiences stay with you, whether it’s a vacation in a beautiful place, an amazing concert, or a meal with close friends.
Mark Twain said that “Humor is mankind’s blessing.” I couldn’t agree more. Show me the person who wants less humor in his life, who’d rather enjoy fewer sincere laughs, and I’ll show you a corpse.
Half of all your callers are never put on hold? Excellent! Your customers are getting where they want to go quickly.
“Will your equipment work with my phone system?”
“Can you coordinate the installation of our system?”
