The BusinessVoice Blog

Listen to a montage of Humor On Hold we created in 2023, read a few reactions to the content and learn why this unique approach might be right for your brand.

Read More

If your callers are older, if they don’t view what you sell as a necessity or if your hold times are longer, there’s a greater chance you’ll lose callers – and revenue – to hang-ups. Here’s how to keep your valuable callers on the line.

Read More
Budgeting for Change

How frequently does your business change? And have you budgeted the necessary resources to communicate those changes?

Read More
A Beloved Voice Post Preview Image

In 1965, when he was just nine years old, Robbins provided the voice of the title character in “A Charlie Brown Christmas.” He worked on a Peanuts movie, too, as well as other TV specials in the series.

Read More
Caller Experience Audit Post Preview Image

Establishing high standards and solid systems doesn’t guarantee flawless execution. It won’t account for changing technology and evolving customer expectations either. Putting your caller experience through an audit will identify problems you likely haven’t noticed yet and help you meet your high standards.

Read More