“We get people who call all the time and WANT to be put on hold. Vendors and customers call us and just laugh. The feedback has been absolutely fantastic.”
The BusinessVoice Blog
A few of our clients write their own On Hold Marketing copy. Some need to follow very strict compliance standards, while others have an in-house Creative team that generates all their content.
Most on hold messaging providers have something in common: their websites feature audio samples of their work categorized by industry. For instance, they might label their OHM demos as being for the automotive, medical or financial verticals.
Have you ever considered the cost of a lost customer? Not a customer you once had who’s left you; a customer you never won due to an employee’s apathy, a lack of urgency or long hold times.
How would you define a great caller experience?
There are five promises BusinessVoice Creative Consultants re-commit to each time they research and write your On Hold Marketing content.
Here’s a tip to help you get even more value from your On Hold Marketing (OHM): send the final version of the script to your entire staff so they know what your callers on hold are hearing.
The retail giant Target is removing its name from storefronts as part of a “reimagination” program that aims to “take the shopping experience to the next level.”
