Thinking of starting a podcast for your brand? Here are a few questions to consider.
The BusinessVoice Blog
We are drawn to people who care for us; people who take a sincere interest in our well-being
You may not know the term “audio logo,” but I’ll bet you know an audio logo when you hear one. And so does everyone else.
“We are craving [the] human voice.”
Amid a worldwide quarantine, that’s a statement most of us can relate to.
Did you see the video of “poor Jennifer,” the woman who was caught using the bathroom while on a video conference for work? She forgot to turn off her laptop’s camera while…umm…taking care of a different sort of business as her colleagues looked on.
COVID-19 has forced us to keep our distance from customers.
It’s driven us out of our workplaces and back into our homes.
There are lots of moving parts to the caller experience. Nailing each of them with as many callers as possible can help customers remember your brand as detail-oriented and committed to delivering great service.
“We get people who call all the time and WANT to be put on hold. Vendors and customers call us and just laugh. The feedback has been absolutely fantastic.”
