The BV News Blog

The first goal of our Humor On Hold™ is to create a unique experience that engages callers quickly and encourages them to listen actively. Once we’ve captured their attention, we can inform, motivate and persuade. Having our Humor On Hold™ recognized for its creativity and effectiveness by marketing industry professionals is icing on the cake, […]

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The first in a series of advertorials by BusinessVoice appeared in the May 2016 issue of The Retail Observer, a publication that provides “educational information to independent retailers across the globe.” The magazine features articles about retail views, trends, brand building, customer service and business practices. While the article on the right was written with appliance […]

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In the 12-year history of the On Hold Messaging Association’s annual awards (known as the MARCEs), BusinessVoice has won SIX Judge’s Choice awards – more than any other agency. Our latest Judge’s Choice win came on April 30th at OHMA’s annual conference, held in Denver this year. The winning work was a humorous piece called […]

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Our Humor On Hold™ must have really stood out to the judges of the 22nd annual Communicator Awards. More than 6,000 entries competed for the coveted international honor, but only 16 in the Audio category received a Gold Award of Excellence. Ours was one of them. “Interviews” is the name of the winning On Hold Marketing […]

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We’ve received a lot of client testimonials over the years, but never one quite like this. It was an email sent to a company by one of our clients – Daniel Doxey at International Translating Company. To protect the company Daniel was writing to, we’ll call it XYZ Inc. Daniel forwarded the email to us as […]

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Winning is contagious. Kinda’ like the flu, without the excess mucus. So, when our Humor On Hold™ won three MarCom Creative Awards in October of 2015, it inspired us to do even more great work. “Being recognized by our peers and award competitions is motivating, absolutely,” said our Chief Creative Officer Scott Greggory. “It’s exciting to […]

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What rhymes with BusinessVoice? Judge’s Choice! The On Hold Messaging Association’s MARCE Awards began presenting Judge’s Choice awards in 2009. Since then, nine Judge’s Choice trophies have been awarded, and BusinessVoice has earned five of them! That includes the only Judge’s Choice award given at the 2015 ceremony in New Orleans. Our winning entry was an On Hold […]

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Our unique approach to On Hold Marketing was honored by the judges at The 2015 Communicator Awards. We entered two humorous productions that we created for Binkelman Corporation, and each won a (Silver) Award of Distinction. (Listen to the winning work in the videos above.) “Despite the fact that the word ‘Distinction’ includes the sound […]

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All the effort, time and money you spend to get people to call your business can be undone if your phones are answered by unprepared, under-trained or unenthusiastic staff members. Great phone skills and etiquette are essential to building successful long-term customer relationships. That’s why we’ve renewed our commitment to helping our clients develop those abilities. An […]

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Q: What’s five years old, is 32 hours long, and started with the swine flu? A: The BusinessVoice News Network (BVNN). The BVNN is a unique service that delivers interesting news and information each weekday to callers on hold in several states. The stories are interspersed with your existing On Hold Marketing content. And today – March 5, […]

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We enjoyed one moment at the 2015 ADDY Awards more than any other: when the entire audience laughed for nearly four minutes straight. They were listening to an On Hold Marketing production we created for Binkelman Corporation called “Stream of Consciousness.” (Hear it in the video on the right.) The entry received a Bronze ADDY Award, but […]

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Valentine’s Day is a pretty big deal for a lot of people! How big? The National Retail Federation projects that the average person celebrating the holiday in 2015 will spend $142.31 on gifts. All told, Americans will pour out $18.9 billion worth of love on their Valentines this year. Now, you can help your callers celebrate this […]

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