Cassandra Evans
Creative Consultant
“My passion is so much bigger than even I can comprehend,” Cassandra said. “I truly care about my clients and will go over and above to help them achieve success and overcome challenges.”
Cassandra writes content that allows her clients to strengthen their marketing efforts. That often means getting creative. “One of our clients was merging two locations. My contact wasn’t sure how to announce the ‘bad news’ to their callers on hold. So, I worked with our Chief Creative Officer to develop On Hold Marketing copy that put a positive spin on the situation. When I proposed the idea to our client, she loved it. Within 24 hours, we wrote the script, secured approval and then produced and delivered the new update.”
Cassandra won a 2022 Gold MarCom Award for co-writing a Humor On Hold production.
“Hi, Cassandra – We have had great feedback from customers. When we pick up the phone they are laughing and in the best mood. They say the messages are hilarious. That was my whole plan – to make being on hold enjoyable.”
Rachelle Dicker, General Manager
Gold Rush Express Delivery
“Thank you for all of your work on our account. It’s always a seamless process.”
Andy Woodard, Strategic Marketing & Communications
Owens Community College
“Cassandra – Thank you so very much for your flexibility and customer service! I appreciate you.”
Jenny Jaqua, Customer Service Commissioner
City of Toledo