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Arrowwood Lodge

Case Study

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Arrowwood Lodge

The vacation center boasts spacious guest rooms, conference areas, an indoor water park and Baxter’s Bar and Grill.

Caller Experience Marketing Goals

When the lodge’s general manager wasn’t satisfied with the work she’d received from another agency, they recommended BusinessVoice to satisfy Arrowwood’s unique experience marketing objective.

The Arrowwood team wanted a standout caller experience. They expressed their desire for content that surprised and engaged callers while informing them of all the great reasons to become an Arrowwood client. They also encourage their callers to “Live Lodge,” a punny phrase that plays into the fun and the humor they enjoy employing in their advertising.

On Hold Marketing
  • Audio

“This production absolutely fulfilled what we were looking for. We asked for something original, and you went above and beyond. It was something that we had not heard before. We gave you free reign to do something unusual and fun, and you hit the nail on the head! The team that we have is great to work with and very attentive.”
Carolyn Bare / General Manager / Arrowwood Lodge