Elevate your caller experience with news your callers can use.

BusinessVoice News Network

We call it “news you can use.”

The BusinessVoice News Network (BVNN) delivers quick information and lifestyle stories to your callers on hold.

Each weekday, we freshen your existing On Hold Marketing content by adding three new BVNN messages. It’s a great option if you have frequent callers or long hold times.

Want your daily updates to focus on specific news categories, such as healthcare or finance? We can white-label the BVNN for your organization, providing you with branded on hold audio that addresses the topics that are most relevant to your audience.

And with the no-touch, digital, remote system we provide, your staff will never lift a finger to update the content.

See the latest BVNN stories below.

For more details, email us or call +1 800.473.9005.

July 31, 2023

There’s a simple way to remember when to add recipients to an email with a “CC” or a “BCC.” If everyone knows each other it’s okay to use a “CC” that shows all of the email addresses. If you’d rather keep those addresses private and not shared with other recipients you should use a “BCC.” Source Link 

Before you quit your job, consider some key questions beyond the basics about wages and benefits. Is the workload manageable and sustainable? Do you have a trusted community at work? How have you tried to make the job better and how does all of this fit into your life? And keep in mind that a job change isn’t always the way to happiness. Source Link

Cutting the salt in your diet is easier said than done, but what if a single kind of spice could help? Researchers working with older adults found that adding a small amount of chipotle seasoning made it hard to tell the difference between high-sodium and low-sodium meals. Adding other spices such as basil, garlic powder and black pepper didn’t work as well. Source Link 

July 28, 2023

You want Alexa to be ready to help anywhere in your home, but here’s where you don’t want to put an Amazon Echo or Dot. Keep it away from a kitchen sink or anywhere water could cause damage, or near a TV where it could mistake a program’s dialogue for a command. And keep Alexa away from windows where someone outside the house could hijack it. Source Link

Hitting the “pause” button on that next online or in-store purchase might be just the break your budget needs to avoid impulse spending. Give yourself 24 hours to think about going to the store and see if you still want that thing tomorrow. And when you’re buying online, leave items in the shopping cart and come back later. Sometimes, you’ll find a lower price when you come back. Source Link 

What are some of the do’s and dont’s of good dental hygiene? Do choose a toothbrush with a smaller head and soft bristles, but don’t scrub hard. Use a fingertip touch to hold the brush. Do brush with a rotating motion and at a 45-degree angle, or let your electric toothbrush hover over each tooth. And don’t rinse after brushing your teeth. Allow the fluoride in toothpaste to continue to work after you’re done. Source Link

July 27, 2023

Walking can be good exercise, but you need to remember some basics. A good arm swing is key, but make sure you’re pumping forward and back, not side-to-side, and keep those elbows in. Have your shoulders back and head up and don’t make your stride too long, because that can lead to pulled muscles in your leg. Source Link

An age-old rule for laundry day doesn’t wash with today’s clothes. With a few exceptions, you don’t need to separate whites and colors because most fabrics today are made to be colorfast. But do run a separate load and even use a special detergent for athletic wear that’s breathable or moisture wicking because these items are often treated to be water repellent. Source Link

Keeping your kitchen healthy means more than tossing out those mystery leftovers in the back of the fridge. You should change your cleaning sponge often because even microwaving it won’t kill all of the germs. And throw away a cutting board that has lots of cracks where bacteria can survive a good cleaning. Source Link 

July 26, 2023

So, how do you properly clean a kitchen counter? It depends on what it’s made of. Avoid abrasive and acidic cleaners with quartz and don’t use bleach or harsh chemicals on granite or laminate. And if soap and water doesn’t work on your marble countertop, use a specialized cleaner that’s made for natural stone. Source Link

Keeping a tick bite from making you ill takes some fast steps after it happens. Check for ticks right after any hike. You’re usually okay if you remove a tick within 24 hours, but after that see a doctor about testing or treatment. You can avoid tick bites by wearing long sleeves and long pants tucked into your socks and spraying clothing with the insecticide permethrin. Source Link

You can avoid being ripped off at the auto shop by doing a little work before your car needs it. Shop around for a mechanic by asking friends or checking online reviews and take your car in for a small service to see if you’re comfortable there. And don’t be afraid to have your car towed somewhere else if you feel like you’re being cheated. Source Link 

July 25, 2023

Getting rid of car clutter is easy with these simple tips. Keep an envelope in the glove box to quickly stash receipts and check it once a week to see what you need to keep. A silicone muffin tin liner can protect a cup holder from dirt and spills and use empty tissue box as a trash container. Attach Velcro strips and stick it to the carpeting near the passenger seat. Source Link

Your kids can give back to the community and maybe help themselves, too. Researchers found that kids who volunteer are often thriving, physically and mentally. And if volunteering gets kids off their devices and into the world that promotes social engagement. The results might point to using volunteering as a public health measure. Source Link

You’ve found the perfect pair of jeans and here’s how to make them last longer. Wash rarely. Instead, spot-treat any spills or stains when they happen. And when you launder those jeans, always use cold water and air dry by hanging them from the ankles indoors to avoid damage from the sun or heat from a dryer. Source Link

July 24, 2023

The dog days of summer are a good time for a refresher on skin safety in the sun. Wear a sunscreen with SPF 30 or above and reapply every two hours when outdoors. Avoid the sun during peak mid-day hours and wear a hat that covers your face. And keep a sun shirt or jacket in your car for protection if you suddenly decide to spend time outdoors. Source Link

Canceled flights are becoming the new normal, but what are you owed if you’re left at the gate? You’re entitled to a full refund if you choose not to re-book a canceled flight. A significant delay, like six hours or more could also entitle you to a full refund, but not if you accept any airline compensation and proceed with your trip. Source Link

The garbage can is not the place to put coffee grounds because they can be used in many ways. Coffee grounds in an open jar can deodorize a fridge or a gym bag when tied up in a sock. Coffee grounds can scrub off caked-on food in pots and pans, and you can use them in the garden as fertilizer or to attract worms to make healthier soil. Source Link