Elevate your caller experience with news your callers can use.

BusinessVoice News Network

We call it “news you can use.”

The BusinessVoice News Network (BVNN) delivers quick information and lifestyle stories to your callers on hold.

Each weekday, we freshen your existing On Hold Marketing content by adding three new BVNN messages. It’s a great option if you have frequent callers or long hold times.

Want your daily updates to focus on specific news categories, such as healthcare or finance? We can white-label the BVNN for your organization, providing you with branded on hold audio that addresses the topics that are most relevant to your audience.

And with the no-touch, digital, remote system we provide, your staff will never lift a finger to update the content.

See the latest BVNN stories below.

For more details, email us or call +1 800.473.9005.

January 25, 2024

When should small children go without a coat in winter? When they’re in a car seat. Puffy coats or snowsuits can flatten on impact during an accident and loosen car seat straps so your child slips out. Dress children in layers and use a blanket or coat over the seat after they’re safely strapped in. Source Link

A cancer patient undergoing treatment will appreciate a care package that’s stocked with these thoughtful items. Chapstick to soothe dry and irritated lips, fuzzy socks or slippers, hand sanitizer, a neck pillow or heating pad, a lap blanket and hard candy or gum are all welcome. And include something sentimental like a framed photo of family or friends. Source Link

You want to make more money, but should you ask for a raise or look for a better-paying job? Changing jobs means learning a new routine and job hopping every few years can look bad on a resume. If you’re asking for a raise, have a specific number and a minimum or maximum salary range in mind and consider whether you’ll compromise or walk away if the answer is “no.” Source Link

January 24, 2024

How can a kitchen timer help you keep your home cleaner? If you avoid chores, set a kitchen timer to find out just how long it takes to wash a few dishes or pick up some clothes. Seeing how little time it takes to do a chore can encourage you to do those things right away and not let them pile up into a big job. Source Link

Multitasking leads to overstimulation that can cause physical and mental stress, but you can take steps to avoid it. First, try to remove yourself from situations where this happens, and practice mindfulness and relaxation exercises. Also be sure to eat well and get good sleep, along with more movement and a dose of sunshine every day. Source Link

Refurbished tech products can give you the same quality at a lower price when you do your homework before you buy. Shop at an official store for that brand and look for at least a 90-day warranty. Open box returns or “like new” items are usually a safe bet and touchscreen models can be more reliable because they have fewer mechanical parts that can break. Source Link

January 23, 2024

Keeping a loved one with dementia safe means thinking about meals, wheels, bills and pills. Plan meals that don’t require using an oven or stove and keep them from driving but arrange other dependable transportation. Monitor finances to ensure they pay their bills and don’t fall victim to a scam and manage medications with a pillbox that can prevent accidental overdosing. Source Link

What does that dream mean? One in which you’re falling could have to do with a fear of losing control, and dreams about being late may be a sign of worry over a challenge you’re facing in life. And nightmares can represent something you need to know but are pushing away. If a dream keeps coming back it could be your mind trying to send you a message that you’re not hearing. Source Link

Here’s how you can create a store of non-perishable foods as part of a home emergency preparedness plan. Start with dry or canned beans, whole grains like quinoa and rice, and pasta. Peanut butter is a good source of protein and canned tomatoes, tuna, chicken, pasta sauce, green beans and corn, along with evaporated milk can provide many meals. Source Link

January 22, 2024

The latest infant sleep guidelines could be a lifesaver. The nation’s pediatricians say babies should sleep on their backs on a flat surface and never in bed with mom or dad. Parents should keep soft toys, pillows, blankets or other bedding out of a crib or bassinet and not rely on special baby monitors to prevent sudden infant death syndrome. Source Link 

Reducing credit card debt through a consolidation loan could be a fast way to boost your credit score. Researchers found that paying down $10,000 in credit card debt boosted scores by an average of 49 points. Taking out a loan for that money does affect your rating but you’d still come out way ahead in your overall score. Source Link 

Your wallet might thank you if you skip that complimentary cup of coffee during your next shopping trip. In a study, people who sipped coffee while shopping spent 50 percent more money. The caffeine in coffee leads to a higher energetic state that can make you more impulsive and less able to control your spending. Source Link

January 19, 2024

Can the formula “20 over 40” help keep you out of the hospital? In a seven-year study of people over the age of 40, those who got 20 minutes of daily exercise cut their risk of hospitalization for things like pneumonia, stroke, diabetes complications and severe urinary tract infections. The numbers line up with recommendations to get 150 minutes of moderate activity each week. Source Link

Teaching your child healthy eating habits when they’re young can pay lifelong dividends. Help them understand the body’s cues for hunger or fullness and not to eat because you’re bored or doing something else like watching TV. Use child-sized plates to gauge how much food they need for a meal, keep junk food out of the house to avoid temptation, and have them get 60 minutes of physical activity each day. Source Link

That new TV you bring home to your young family should have a life-saving accessory. A tip-over kit lets you anchor the TV to the wall so it won’t fall on a small child if they climb up. And avoid displaying or storing items like toys and remotes near a TV where kids might be tempted to climb up to reach them. Source Link

January 18, 2024

If your entire life is on your phone, do this before you hand it over to someone to fix a cracked screen or replace the battery. Log out of all online accounts and delete your browser history and consider doing a complete encrypted backup and a factory reset to protect all your personal information. And look for a reputable repair shop with good online reviews. Source Link

“White coat syndrome” is when your blood pressure spikes every time you visit the doctor, but there are ways to help prevent it. Sit quietly and take deep breaths for a few minutes before the reading is taken, or bring someone with you because squeezing a loved one’s hand can reduce stress. And monitor your blood pressure at home to compare to readings at the doctor’s office. Source Link

A 529 plan is a state-sponsored way to pay for a child’s educational expenses with savings that are free of federal income taxes. The money can be used for elementary, secondary or college costs, and up to $10,000 can go to pay off existing student loan debt. You’ll pay a 10-percent penalty and face federal taxes if you withdraw money from a 529 plan for non-educational use. Source Link