Scott Greggory
Chief Creative Officer
Scott has been a copywriter, voice talent and producer with our agency since 1993. As CCO, he also works with our other writers and handles special creative projects.
In 2021, Scott received the Silver Medal Award, the highest honor presented by the Toledo chapter of the American Advertising Federation. (Watch the humorous video.) His work has also been recognized 150 times by local, regional and national award shows for marketing and creative excellence.
“The caller experience is an opportunity to serve people beyond their expectations,” said Scott. “That’s why our Humor On Hold is such a powerful tool. No one expects to enjoy their time on hold, let alone hear content that makes them laugh. So, using humor is a great way to surprise and delight your callers.”
“Scott Greggory is a genius! We still get customers who ask to be put on hold! I wish I had more time to forward you all the great feedback we get. Great job AGAIN!”
Chris Hamann, President
Lakeland Auto & Marine
“Scott – Thank you so much for all this great copy. I think it’s really creative. I would’ve never even thought of some of these ideas. They were really fun and unique. Great balance.”
Desiree Grosman, Marketing & Customer Experience
D&F Plumbing, Heating and Cooling
“Hi, Scott. Your voice is AMAZING and you can write! Bravo. And thank you for the smart direction! That is deeply appreciated.”
Adina Smith, Director of Marketing
Miramonte Resort & Spa
“When I would be at conventions, I’d tell people about the kind of On Hold Messaging we have. Then, I’m out in Vegas, calling back to the office, having myself put on hold so the rest of the people at the convention could hear it. And they’re laughing because it’s just funny. Your service is very valuable to us.”
Dan Kazmierczak, CEO
Binkelman Corp.
“Congratulations on Best of Show! I was in charge of the Fifth District ADDY Awards judging and was there when we played your On Hold Messaging. Very creative. I remember the judges commenting that it was a great use of an underutilized medium. Funny (and effective) stuff. Also goes to show that you don’t need to go to the big city to get great creative work.”
John McCafferty, President
McCafferty Advertising
“That was the funniest start to a Tuesday I have had in a long time. Great work!”
Dave Perry, Marketing Consultant
3Sixty Interactive
“That was hysterical! I’ve got tears in my eyes I was laughing so much. The voices were spot on. They were so serious about what they were saying, which made it even funnier. I called my family to play it for them over the phone!”
2023 MARCE Awards Judge