The Client - Town and Country Resort (Our client since 2018)

What’s New?

After a long, multi-million-dollar renovation process, this San Diego landmark is back at full steam. The common areas and 675 guest rooms have all been brought up to a fresh new standard, yet they retain the cool mid-century vibe that’s part of their DNA. Town and Country was built in 1953.

What We Do

In 2018, the hotel's Director of Sales and Marketing Susan Penman reached out to us with this request: “We are looking for funny On Hold Messaging that represents our quirky and retro-California style.” Ever since, we've provided the hotel’s callers with our Humor On Hold.

This new production continues to inform potential visitors about what they can expect during their visit with the same unique energy and copy style.

The Client’s Thoughts

During a recent phone call, Susan told us, “We have people call us back and ask us to be put on hold because they want to share [the Humor On Hold] with their friends. We love the humorous approach.”

Production Credits

Creative Consultants: Scott Greggory
Voice Talent: Scott Greggory
Recording Engineer: Chris Zaharias