When I worked as a reporter, we had a special name for the most annoying call processing systems. You know, the ones that send you through five different levels of menus as you search for the person or information you need.
The BusinessVoice Blog
Do you assume that all of your automated systems are always working properly because they’re…well…automated? That could be a mistake.
Need another reason to use On Hold Marketing?
Consider this: our brains can’t quite grasp the beeping sound that often replaces customized on hold content delivered ..
A survey entitled “The Mobile Movement” looks at how we use our smartphones. The short answer is a lot – at home, at work, while consuming other media, and especially while shopping.
