Many businesses rely on music as an on-site branding tool or to set a specific mood for their customers. Because of its unique value, music is protected by copyright laws. Most music can only be played publicly with a proper license.
The BusinessVoice Blog
Seth Godin is one of the most popular and respected marketing bloggers on the planet. Here’s a dose of his common sense applied to the subject of your callers and the person who may be responsible for creating their first impression of your business.
Yes, On Hold Marketing helps you sell more products or services and makes it easier to build stronger long-term relationships with customers. But, this blog post is about generating immediate revenue from your On Hold Marketing (OHM) program itself.
Here’s a reminder that’s especially appropriate for the holiday season: Don’t make your callers guess why your office or store is closed.
When we’re designing your On Hold Marketing program, we’ll help you define your marketing goals during our discovery process.
Before you invest in a product or service, do you make sure it’ll deliver good value?
If so, you’ll love our Hold Time Calculator.
Already in 2014, we’ve lost many great voice personalities. Here are five we miss the most, as we acknowledge and celebrate all that they brought to our lives.
The other day I stumbled onto an old-school instructional film about CSR training and etiquette in the workplace. (Watch it here.)
