Want to encourage repeat business, better customer relationships, and strong word-of-mouth about your company? Start by ensuring that everyone in your organization delivers excellent customer service with every phone call.
There’s no quicker way to distinguish your brand than by treating customers and prospects with great care and a respect that communicates how important they are to you and your business.
It Begins with TelArt Training
The TelArt Telephone Skills and Etiquette CD from BusinessVoice is an excellent teaching tool for new employees and a great refresher course for even the most experienced telephone professionals.
"I have listened to [your TelArt CD] in its entirety and I think it is VERY good. I will incorporate it into our staff meetings, probably one or two parts at a time. I intend to ask [Barry to listen to it] as he may want to have the pharmacy personnel listen as well. Thanks again! By the way, do you think we can hire [TelArt character] “Mary” away from the Sullivan Company to answer our phones here?" - Sally J. Thompson, Manager / Klein's Orthopedic & Medical Equipment
Don’t wait to start losing hard-won customers to employee apathy or a lack of proper telephone training. Make the choice to provide excellent customer service now! Click here to order the 35-minute TelArt CD today or call 866/473-9000.
We’re so confident your company will benefit from this easy-to-follow program that we’ll refund your money without question if you’re not completely satisfied. To hear a TelArt sample, press the play button to the right.
“We went live with our [customized] telephone etiquette training yesterday. It looks and sounds really great! It really is a great solution to training remote employees.” - Susan Hoekstra / UBS Financial Services, Inc.