A customized roll out program is designed for each Key and Major account. We can communicate program details to all your locations using a combination of telephone calls, direct mailings, fax broadcasts, e-mails, our Online Demo pages, and a customized client Web page.
Nationwide Installation
BusinessVoice already serves clients throughout the United States, so we can install your Point-Of-Entry Audio Marketing system wherever you are, no matter how many locations you have. Our in-house fulfillment team, our proven processes, and our network of professional sound and telecommunication technicians ensure a thorough installation.
Post-Installation Review
A BusinessVoice Client Support Representative will contact you shortly after the installation of your POP Audio Marketing system to check that it’s working properly. And, of course, we’ll be happy to address any questions or concerns you may have at that time.
Client Satisfaction Surveys
There are many companies that would rather not hear what their customers have to say about them. Not BusinessVoice. We want your comments, good and bad. Either way, your feedback helps us become a better agency and provide better service. That’s why we solicit our clients’ opinions via mail, email and telephone surveys.
Field Service and Support
BusinessVoice digital systems have less than a 2% system failure rate. In the rare event you should ever need service, we can send a replacement system by mail or you can opt for an on-premise service call.
Ongoing Client Communication
As with any relationship, regular communication between your staff and ours is necessary for the ongoing success of your POP Audio Marketing program. You can expect regularly scheduled contact from your BusinessVoice Copywriter / Program Manager. Your Account Manager and the Client Services Department will also be in touch throughout the term of your program to ensure your needs are being met. If you ever have questions, concerns or comments, you can always reach us at 866/473-9000.
