The Client

Deaconess Home Health Care

What They Do

Deaconess provides in-home medical care, including skilled nursing; oncology and infusion nursing; physical, speech, and occupational therapies; and medical social services.

Primary OHM Goal

We work to present a positive telephone image to callers interested in DHC’s services.

Client Testimonial

"I love [our On Hold Messaging]. I have heard so many compliments on it."  - Carolyn Wallen, Director of Marketing / Deaconess Home Health Care

Copy Sample

In this example, the Deaconess copy includes actual quotes from clients and health care providers. Those quotes were recorded by different voices in order to give them a “real people” feel and help them stand out from the announcer’s voiceover. Click here for a pop-up copy sample.

Audio Sample

Double-click the play button to listen to a sample of Deaconess On Hold Messaging.