HOME > On Hold Messaging > On Hold Messaging Case Studies > Case Study # 1
On Hold Messaging
Case Study #1
The Client
Mountain View Tires
What They Do
This family-owned and operated company has served Southern California drivers since 1987. At their 29 locations they provide automotive service, plus sell and install tires from Goodyear and other major manufacturers.
Primary On Hold Messaging Goal
In addition to using On Hold Messaging to improve the customer experience, Mountain View Tires relies on BusinessVoice to increase revenue by creating top-of-mind awareness of their products and services.
Client Testimonial
“We are extremely pleased with the products and services BusinessVoice has provided to us. We want to differentiate ourselves from the competition. We want to be unique in the marketplace and On Hold Messaging is one way we accomplish this goal. Their turnkey program is easy to install and even easier to keep current with. I cannot imagine being without On Hold Messaging ever again.” - Chris Mitsos, Vice-President / Mountain View Tires
Copy Sample
With this particular On Hold Messaging production, Mountain View Tires wanted to promote one of their biggest events of the year - their annual Pre-Thanksgiving Parking Lot Sale. To ensure that more callers heard about it, we made this big sale the focus of every other message. Click here for a pop-up copy sample.
Audio Sample
Double-click the play button to listen to a sample of Mountain View Tires’ On Hold Messaging.










