Lots of Locations? You’ll Be Glad You Chose BusinessVoice

Are you in charge of selecting an On Hold Messaging provider for all of your company’s locations? If so, look for an agency that has the resources to deliver comprehensive service…and cover your back! We want you to be confident that choosing BusinessVoice will reflect well on you, so we’ve focused our company on serving the unique needs of multi-location companies. That means offering complete flexibility.

“I have been carrying a ‘BusinessVoice banner’ around for months now. I am absolutely convinced that our partnership has had a positive impact overall.” - Jerry McGlumphy, Product Mgr., Valley National Gasses

Your company is like no other. Neither are your marketing priorities, goals or budget. That’s why BusinessVoice only offers customized programs. We don’t sell “package A, B or C” because that type of mentality is too limiting, it’s not very creative, and often, it’s just not what you need. Instead, we work with you to develop the On Hold Messaging program that will best suit all of your locations. There are other reasons to choose BusinessVoice too…

Dedicated Account Management Teams

A BusinessVoice Account Manager looks after each Key and Major client, taking care of ongoing sales concerns, while a BusinessVoice Copywriter / Program Manager handles all aspects of scripting. These accounts are also reviewed at scheduled intervals by the President, Creative Director, and the Director of Account Management.

On-Premise Client Meetings

Modern communication tools are great, but there’s nothing like a face-to-face meeting to get a business relationship started on the right foot. That’s why our team travels to your location before your On Hold Messaging program begins. At this hand-over meeting we’ll discuss the program roll-out, confirm post-sales responsibilities, and finalize other details. It also allows us a first-hand look at your facilities, and gives us a better feel for your corporate culture and how to best present your company to callers.

Comprehensive Program Roll Out

A customized roll out program is designed for each Key and Major account. We can use a combination of telephone calls, direct mailings, fax broadcasts, e-mails, our Online Demo pages, and a customized client Web page to communicate program details to all your locations.

National Installation and Service Network

In the unlikely event your system requires maintenance or replacement, just give us a call at 866/473-9000, and the BusinessVoice team will take over. We maintain a national network of independent certified telecommunications specialists to install and service our On Hold Messaging systems. And, of course, BusinessVoice assumes ultimate accountability for their work.