On Hold Messaging from BusinessVoice helps you increase customer share – the amount you sell to each customer – by keeping your callers updated on your products and services, and then driving them to take the next step in the buying process.
You may know On Hold Messaging by one of its other names - Messages On Hold, On Hold Marketing or Messaging On Hold - but, no matter what you call the service, our skilled team can use it to turn your silent hold time into a cost-effective marketing tool.
What Are Your On Hold Messaging Goals?
In addition to boosting revenue, you may want to achieve other marketing goals with your On Hold Messaging, from shortening your callers’ perceived hold times to reinforcing your brand image. Through our in-depth discovery process and regular proactive contact, we’ll stay up-to-date and focused on the goals that are important to you.
"We love our on hold messaging. It gets our message out to new and old patients when they are put on hold. I would highly recommend it to anyone. Everyone at BusinessVoice is easy to work with, and we have had no problems! We should have had your service a long time ago. Thanks for all your help."
- Sue Toczynski / Maumee Center for Eyecare
Hear How On Hold Messaging Is Working For Others
Since 1989, we’ve helped thousands of companies meet their marketing goals. You can count on our skill and experience to meet yours too. For audio samples and details on how a few of our clients are benefitting from On Hold Messaging, click any of the links below.
We work with clients in a wide variety of industries. The profiles below will give you an idea of how we’re using On Hold Messaging to serve these very different companies.
The price difference between running a small-market, 30-second TV spot and airing a commercial during the Super Bowl is astronomical. And it’s the same with most other forms of media: as the size of the audience increases, the cost to share your message increases. But that’s not the case with On Hold Messaging. You don’t pay for air time or ad space so your On Hold Marketing stays affordable, even as the number of callers to a given location increases.
And because your On Hold Messaging is targeted at current or soon-to-be customers who are calling to conduct business with you, there's less waste. The majority of your on hold audience is likely to have an interest in your on hold content.
“The Miami Office of Astrup has had a great experience with your services. Keep up the good work.” - Dennis A. Bueker, Branch Manager / Astrup (Miami)
The BusinessVoice Difference
We’ve built a nationwide client base by delivering a level of comprehensive service that most other providers cannot. That’s especially important if you have many locations across the country. Each of our customized programs includes:
Expert program design based on your specific wants and needs
Several choices of digital delivery systems
Nationwide system installation
Dedicated account management, including proactive content and production updating
Responsive service and support from our in-house team
Payment options
If your company has multiple locations or unique needs, or if you want an agency that serves more as a marketing partner and handles all aspects of your On Hold Messaging program, call us today: 866/473-9733.
On Hold Messaging