Posts Tagged ‘MarketingProfs’

Take The Bus To Better Email Marketing

Tuesday, August 11th, 2009

I love analogies, especially ones that draw on the visual senses to drive the point home. Here’s one of my new favorites, courtesy of Louis Chatoff in a recent MarketingProfs.Com article entitled, In Email, Emphasize Quality, Not Quantity.

Chatoff says you should think of an email marketing piece like an ad on a bus:

Design the content like it is going to be displayed on the side of a city bus and people are going to see it as it quickly passes by. Much like an ad on a passing bus, your message may have the recipient’s attention only for a second or two. Make sure the message is well-branded, and the offer and the call-to-action are easy to identify and act upon.

He has more good advice (that you’ve also heard here before) like keeping your email marketing list paired down to only those who truly appreciate your content, lest you incur the wrath of recipients who might decide to hit the “spam” button on your unwanted pitch.

Chatoff is among the huge chorus that preaches the “slow and steady” method of building your email marketing list, adding one name at a time with an opt-in subscription form. On the other hand:

Adding addresses by the bushel from some poorly managed or a purchased list will rarely lead to favorable results. ISPs now use sophisticated mail filters that can easily identify senders who are going for the quick buck and are not interested in building a long-term marketing relationship with a selective audience.

Bushels and buses. Two great visuals  that give you lots to think about before your next email marketing campaign.


Bookmark and Share

13 Steps To Get Started Marketing With Twitter

Tuesday, July 7th, 2009

So everyone’s telling you to get started marketing with Twitter. Easier said than done, right? Actually, it is easy when you use the 13-step approach offered here courtesy of  Debra Ellis and her MarketingProfs.Com article on how to Use Twitter to Attract Prospects and Engage Customers:

1. Create 50-100 tweets that fit your brand and objective. Keep them to approximately 120 characters so they can be easily retweeted (re-posted by others). In the case of the gardening example, tweets could range from planting times to frost warnings.

2. Open your user account with your business name as your user ID. Complete the profile, including the bio, and include the names of all those who post. People connect with people best. You want a personal connection. (Don’t panic. This doesn’t mean that you will be having tea with your followers… unless you want to.)

3. Add an avatar. Some choose to use their corporate logo, whereas others use their own photo. Choose what feels right to you and fits your brand.

4. Create a unique background that represents your company. There are services available to do this, but you can do it in-house. You want it to have the same look and feel as your corporate website. Make sure that the background-text details are visible on different types of monitors. Not everyone has the latest and greatest technology.

5. Determine the best days to tweet. These would be the days that your customers or prospects are most likely to be online. Select a scheduler to post your tweets. Remember that the world is open 24/7. As Alan Jackson and Jimmy Buffett remind us, it’s five o’clock somewhere. Running the tweets for an 8-12-hour cycle and then repeating them expands your coverage.

6. Make sure that some of your tweets have links back to your website. Make it easy for people to find you. Don’t expect them to go to your profile for your link, and don’t overdo it. If every tweet has a link, people resist following you.

7. Start the Twitter test. Consistently tweet for a minimum of 30 days (90 is better). Watch your traffic and sales to ensure that you’re receiving a return on your investment. At the end of the trial period, decide whether to continue or quit.

8. Don’t be a hit-and-run tweeter. Check in periodically on the days that your messages appear for comments, retweets, and new followers. Respond when appropriate. The idea is engagement, not blasting.

9. Resist becoming addicted to Twitter. Your objective is to create and enhance relationships, not be tethered to an electronic device.

10. Always remember that your tweets are a reflection on your brand, and they are permanent. Twitter has a delete option, but the tweets still show up in a search.

11. Don’t worry about the number of people following you. Think about the quality. When I first started acquiring followers, most were “get rich quick, let me tell you how for the low price of” marketers. I noticed that if I didn’t respond to their tweets, they stopped following me within a week. I’m sure that those who follow me will always include similar folks, but my focus is on the people who read my tweets and connect with me.

12. Have fun. You are meeting new people, broadening your horizons, and hopefully gaining new customers. If that isn’t fun, you are in the wrong business.

13. Ask for help if you are unsure how to proceed. There are people available to guide you.

Bookmark and Share

Read This BEFORE You Write Your Next Marketing Email

Thursday, June 11th, 2009

So, I got your attention with a compelling subject line, eh?

That’s what some people are getting right, as documented by email marketing specialist Josh Nason in Man Bites Giraffe: Some Awesome (and Awful) Email Subject Lines on MarketingProfs.Com. Nason offers some examples of great emails, and some that are truly cringe-worthy. Among his Do’s and Dont’s:

Don’t discount the importance of the From name. Keep it your company name and not an individual’s name or drawn-out term. In addition, keep your company name out of the subject line: It’s redundant-a waste of valuable real estate.

And this nugget of wisdom on subject lines:

Write a compelling subject line that won’t deceive people. If people aren’t opening it, that’s OK, as you’ll have many more campaigns to intrigue them. If you break the receiver’s trust early, you’ll have to work twice as hard to get it back. Never forget the Golden Rule.

You laugh, you’ll cry and you’ll learn from this two-part examination of what works — and what doesn’t — when you have just a few seconds to catch someone’s attention with your email marketing campaign.

Bookmark and Share

Email Marketing Yields Highest ROI

Thursday, January 29th, 2009
Email marketing is an effective tool for reaching a very focused audience, it’s relatively inexpensive and, according to recent research, it delivers a great return on investment.

A study conducted by the Direct Marketing Association showed that, in 2008, email marketing returned $45.06 for every dollar spent on it.

And a February 2008 survey of retailers by shop.org found that email marketing has the second-lowest cost per order ($6.85) of any online marketing method. The CPO of paid Web search was $19.33. These stats appeared in a January 13th article on MarketingProfs.com.

Author Neil Anuskiewicz points out that ”those already doing email marketing for a relatively low cost could increase the amount of time and energy they put into their email marketing to increase ROI” by improving content and offers.

Bookmark and Share

Brand Or Get Branded

Wednesday, December 10th, 2008

Leave your branding up to the marketplace? Not a good idea. This reminder is from the folks at MarketingProfs’ Get to the Point Small Business newsletter:

“You’ve heard the branding gurus’ mantra,” says Jane Schulte, author of Work Smart, Not Hard! “Brand or be branded. Well, it’s true. If you don’t go about the process of creating a personality for your company, one will be created for you.” She outlines this process for ensuring your brand doesn’t happen by accident:

  • Start with two lists. One should contain words that describe your company’s current personality; the second should describe the company you want to be. They might be similar lists; in this case, they’ll help you to focus on consistency as you grow. If they differ, you can make a conscious, concerted effort to move toward the brand you envision.
  • Determine what your company looks like. From Web site design and taglines to colors and logos, make choices that work together to build your brand.
  • Reinforce the brand throughout your organization. “It cannot be an act,” she says. “You have to make sure, just like your mission statement, that you can easily carry [it] off in everything you do, from marketing [to] advertising, client service and employee relations.” And give your team the resources they need to make this happen—otherwise, they’ll devise ad hoc solutions that might send the wrong message about your brand.

The Po!nt: “Any time someone comes into contact with your company, whether … through written materials or personal communication,” reports author Jane Schulte, “its intended personality [should come] through every single time.”

Bookmark and Share