The BusinessVoice Blog

Listen to a montage of Humor On Hold we created in 2023, read a few reactions to the content and learn why this unique approach might be right for your brand.

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If your callers are older, if they don’t view what you sell as a necessity or if your hold times are longer, there’s a greater chance you’ll lose callers – and revenue – to hang-ups. Here’s how to keep your valuable callers on the line.

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Budgeting for Change

How frequently does your business change? And have you budgeted the necessary resources to communicate those changes?

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